LOVEITFACTORBOUTIQUE.COM ACCEPTS ORDERS 24 HOURS A DAY 7 DAYS A WEEK. ORDERS PLACED ARE USUALLY PROCESSED AND SHIPPED WITHIN 1 TO 3 BUSINESS DAYS FROM THE TIME THE ORDER IS PLACED, EXCLUDING HOLIDAYS. SHIPPING CONFIRMATION WILL BE SENT TO THE EMAIL ADDRESS ON FILE ONCE YOUR ORDER HAS BEEN SHIPPED.
COVID-19 For the safety of all our clients, we will not be excepting returns on any merchandise. When the pandemic is over we will resume our normal exchange for store credit policy. With the amount of speculation on transmission we want to be safer than sorry. Thank you so much for your support!
IT Factor Boutique, LLC prides itself in offering the highest quality, most fashion forward merchandise. If you are unsatisfied with your purchase, please review our store policies.
Approved returns will be refunded in the form of a store credit only, less shipping fees. Any discounts disqualified by the returned item(s) will be deducted from the purchase price of the item(s) returned. (i.e. Orders with free shipping discounts will be charged the shipping fee if item(s) returned disqualifies the order for discount requirements.)
ALL Returns must be received NLT than 5 days after you request and recieve a RAN.
Please send an email to firstname.lastname@example.org within 3 days of receiving your order. Please include the Order Number (T#######), the Item Code(s) of the item(s) to be returned and state if the return is for a size exchange, store credit.
Once we have received your package, your item(s) will be inspected and if accepted, a store credit will be processed within 7 business days. You will have 30 days to redeem your store credit once it is issued. You will be notified via email at the email address listed on your account when your order was placed. Original shipping charges are non-refundable.
Items reduced 50% or more off the original price are considered Final Sale and not returnable for refund or credit.