LOVEITFACTORBOUTIQUE.COM ACCEPTS ORDERS 24 HOURS A DAY 7 DAYS A WEEK. ORDERS PLACED ARE USUALLY PROCESSED AND SHIPPED WITHIN 1 TO 3 BUSINESS DAYS FROM THE TIME THE ORDER IS PLACED, EXCLUDING HOLIDAYS. SHIPPING CONFIRMATION WILL BE SENT TO THE EMAIL ADDRESS ON FILE ONCE YOUR ORDER HAS BEEN SHIPPED.
If a pre-order item is added to your order, your complete order will ship according to the date the pre-order arrives as indicated on our website.
RETURN POLICY- In the event that you change your mind you have up to 3 Business Days from the delivery date to request to return qualified unused & undamaged merchandise. (For example if your order was delivered on Monday, you will have until Thursday to request to return it if you are not satisfied). Any returns requested beyond the 3 days will be accepted. Customers are responsible for shipping fees on all returns.
IT Factor Boutique, LLC prides itself in offering the highest quality, most fashion forward merchandise. If you are unsatisfied with your purchase, please review our store policies.
Approved returns will be refunded in the form of a store credit only, less shipping fees. Any discounts disqualified by the returned item(s) will be deducted from the purchase price of the item(s) returned. (i.e. Orders with free shipping discounts will be charged the shipping fee if item(s) returned disqualifies the order for discount requirements.)
ALL Returns must be received NLT than 5 Business days after you request and receive instructions to return your item (s).
Please send an email to firstname.lastname@example.org within 3 days of receiving your order. Please include the Order Number (R#######), and state if the return is for a size exchange, or a store credit.
Once we have received your package, your item(s) will be inspected and if accepted, a store credit will be processed within 7 business days. You will have 30 days to redeem your store credit once it is issued. You will be notified via email at the email address listed on your account when your order was placed. Original shipping charges are non-refundable.
Items reduced 50% or more off the original price are considered Final Sale and not returnable for refund or credit.